Education and training

Education in Conflict Management & Cultural Change

Sustainable Leadership often requires Innovation and new Perspective

Every organization has a core mission, and both management and employees are designed to support the core mission of the organization you work in - for as long as you work there.

In a busy, complex and changing workplace, where collaboration between different professional cultures, personalities, internal and external interfaces etc. disagreements and conflicts are inevitable and, if handled correctly, can contribute to ongoing and constructive development of relationships and collaboration.

The prerequisite for conflict to be positively transformative for both well-being, collaboration and core task, however, is usually a high level of trust and/or a well-developed culture of collegial conflict management and conflict resolution, as well as a clear framework for behavior and communication.

It is therefore important as a leader to be able to support, facilitate and manage the conflicts that arise in a precise, constructive and effective way, while at the same time being aware of the need to support, facilitate and manage the cultural change that is often needed when the immediate conflict is handled or resolved.

In this way, conflict strategy and conflict management can become a lasting and self-sustaining culture of collegial collaboration and conflict resolution.

It requires precise conflict knowledge, tools and methods as well as sparring and development of your ability to actively use knowledge, tools and methods in practice and in a specific context in a way that creates transparency, security, clarity, direction and support.

In this way, good conflict management is often what in practice can ensure that neither well-being, safety nor the core task is weakened unnecessarily and for an unnecessarily long time. Good conflict management ensures that conflicts and crises become positively transformative and is often the essential ingredient in ensuring resilience, psychological safety, well-being and effective and sustainable task performance.

In short, good conflict expertise is often the ingredient that is the prerequisite for professional expertise and the core task in practice to be as successful as possible - and for the boat not to capsize in stormy weather.

It requires concrete tools - and sparring - a common language is a prerequisite for conflicts to be constructive and for the manager to be able to help in practice.

The training brings together the most essential, effective and evidence-based tools and methods for conflict prevention, conflict management, conflict resolution and cultural change and combines these with our many years of experience from consulting work with conflict assignments in both public organizations and private companies with a focus on:

  • Conflicts between management and employees
  • The troublesome colleague conflicts
  • Changing the behavioral and communication culture of the employee group.

You achieve:

  • Being able to turn conflict into collaboration.
  • Navigating conflict constructively as a leader.
  • Support and facilitate positive cultural change in behavior and communication.
  • Being able to turn a red climate of collaboration and conflict into a green one.
  • Being able to turn negative perceptions and stereotypes into a new reality.
  • To strategically get in the driver's seat in terms of behavior and culture.
  • Working with personal authenticity and emotional assertiveness in conflict situations and conflict-filled periods, both in one-to-one and group contexts.
  • To be able to implement open, transparent and trust-based but framed conversations between employees and management.
  • Insight into your own patterns and blind spots and methods to develop your leadership based on this.
  • Transforming an existing and perhaps informal culture of communication and behavior into a new one.
  • To set a clear framework for behavior and communication and ensure implementation in practice.
  • Dealing with opposition in a constructive way where framing, transparency and friendly behavior go hand in hand.
  • Green leadership behavior and communication as approach and strategy.
  • To develop the aspects and facets of your leadership practice related to conflict management and conflict resolution that are missing in order for you to be equipped to handle and navigate those situations where you would otherwise not know what to do. What we call empathic authority.

Networking:

After completing the program, you can become part of our network for conflict management and cultural change. Once a year, you will be invited to an inspiring theme day followed by dinner and accommodation. The location changes from year to year, but each year it fulfills our desire to make this once-a-year event memorable.

"I chose to use the program as a golden opportunity to acquire new knowledge and learning and see it as a positive and good experience, even though the program had started because of a bad APV. As a result, I now look back on this program as one of the best leadership experiences I have had and one of the most rewarding leadership development programs I have gone through."
Astrid Dybdahl Ovesen
Senior Consultant & Team Leader

Price & Duration

Target group

Managers with direct personnel management and managers of personnel managers.

Whether you're a new manager, new to the organization or an experienced manager, people management can be challenging and requires ongoing leadership development to ensure that employees, the core task and yourself as a manager are in balance and thriving.

Education:

Conflict management and culture change.

Format:

11 days - 6 nights.

Structure / modules:

We use your own reality as well as cases from real tasks.

Want to know more?

We serve throughout Denmark and within the European Union & North America.

Get in touch for advice and guidance

We serve throughout Denmark and within the European Union & North America.